Apartment Operation Management

What is apartment management?

Apartment management is an activity to ensure the smoothest and safest operation. If an apartment building has an effective management mode, this will not only help investors save costs but also help the processes in the apartment be done in the most professional manner.

Management Regulations

In order to ensure the interests of the people, the Ministry of Construction has issued Circular 02 clearly stipulating that apartment buildings need to be used in accordance with the functions and purposes built from the beginning. And all residents living in the apartment need to comply with the management rules and instructions for use.
According to the content of Circular 02 stipulating that, between the apartment owner and the operation management unit, it is necessary to agree on the payment of the cost of management and operation of the apartment building as stated in the contract. The use of funds for management, operation and maintenance of common areas must be used for the right purposes, openly, transparently and especially in accordance with the provisions of law. The home owner is obliged to pay all relevant expenses as agreed with the apartment management board and other fees and charges during the use of the apartment building.

Apartment management fee

Each apartment building has strict and clear regulations on the cost to maintain the existence of the apartment.
Apartment management fee is a type of cost that the state regulates to use for the purpose of maintaining or repairing the apartment such as elevators, walls, paying salaries for security guards, project management boards or renting equipment. security service, repair and purchase of lighting equipment... And the special thing is that this management fee will not be included in the selling price, and the homeowner will have to pay the monthly cost.
The required costs must be clear and transparent about the fees, in order to avoid causing disputes or frustrations for people, including:
Security fee
Cleaning fee
Monthly technical maintenance fee
Fire prevention and fighting fees
Fees to repair all damaged problems of the building
Management fees will be adjusted at each level depending on the value of the apartment, to make sure that these costs are used reasonably, accurately and for the right purposes, the apartment needs to have children. Managers have the ability to make scientific, clear and detailed plans and need to know how to manage finances in the most appropriate way.
In order to minimize the risks that you may encounter about the use of management fees, you should learn carefully about the investor, as well as the operation management unit of the apartment project you are about to buy, to make informed decisions. the most lucid.

Process management

The management of the apartment building needs to fully implement the processes to make all activities more convenient.

Financial management:

Every work related to the building has to pay a periodic fee, and these fees add up to a large number. Therefore, apartment managers need to have a clear and detailed financial management plan, paying for all activities of the apartment such as electricity, water, staff salaries, maintenance...
HRM
Human resource management is also one of the dilemmas of apartment management, because it is necessary to arrange personnel in the most reasonable way, to supervise the work of each human resource department to make a reward decision. and proper discipline to help employees properly perform their duties to best meet all the problems of the community living in the apartment.
Customer management
In each apartment building, there must be a department of the management board, in order to respond to all problems as well as settle the complaints of the residents in the most stable and reasonable way in order to satisfy the guests without affecting the owners. investors as well as the common interests of all residents.
System maintenance
A building often has a lot of mechanical systems installed, so security guards are essential for the operation of all machines such as ventilation systems, electrical systems, systems. water system, fire protection system are operated smoothly and do not cause any disadvantages to customers.
Apartment management is a service that plays a very important role in the exploitation and use of the apartment, because if the management is not effective, it will cause the sale and purchase of the apartment and make the apartment quickly degraded. depreciate the property's value. Therefore, the use of help from apartment management companies will help investors reduce working time but earn higher revenue.